Privacy Policy

Last updated: January 2025

Introduction

Welcome to Crptom, a Solana token creation platform. This Privacy Policy explains how we collect, use, and protect your information when you use our SPL token creator service at www.crptom.com.

Information We Collect

Wallet Information

• Wallet Address: We temporarily store your Solana wallet address during token creation sessions
• Transaction Data: We log successful token creation transactions for support purposes
• Token Metadata: Information about tokens you create (name, symbol, description) for IPFS storage

Technical Information

• Usage Analytics: We use Google Analytics to understand how users interact with our platform
• Device Information: Browser type, operating system, and screen resolution for optimization
• IP Address: Temporarily logged for security and fraud prevention

Contact Information

• Support Requests: Email address and messages when you contact our support team
• Newsletter: Email address if you subscribe to our Solana token creation updates

How We Use Your Information

• Service Provision: To create and deploy your SPL tokens on Solana blockchain
• Customer Support: To help troubleshoot token creation issues and answer questions
• Platform Improvement: To analyze usage patterns and improve our Solana token creator
• Security: To detect and prevent fraudulent activities and protect user funds
• Communication: To send important updates about your token creation and platform changes

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data in these limited circumstances:

• Blockchain Transparency: Token creation transactions are publicly visible on Solana blockchain
• Service Providers: With trusted third parties who help operate our platform (IPFS providers, analytics)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfer: In case of merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission uses HTTPS encryption
• Access Control: Limited employee access to user data on need-to-know basis
• No Private Keys: We never store or access your wallet private keys
• Regular Audits: Regular security assessments and vulnerability testing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Google Analytics to understand user behavior
• Preference Cookies: To remember your wallet connection preferences

You can disable cookies in your browser settings, but some features may not work properly.

Your Rights and Choices

Data Access and Control

• Access: Request a copy of personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request your data in a structured, machine-readable format

Communication Preferences

• Opt out of marketing emails by clicking unsubscribe links
• Contact support to update communication preferences
• Disable browser notifications in your browser settings

Third-Party Services

Our platform integrates with several third-party services:

• Solana Blockchain: For token deployment and transaction processing
• IPFS Network: For storing token metadata and images
• Wallet Providers: Phantom, Solflare, Backpack for wallet connections
• Google Analytics: For website usage analytics

International Data Transfers

Your information may be processed in countries other than your own. We ensure adequate protection through:

• Standard contractual clauses for data transfers
• Adequacy decisions by relevant authorities
• Other lawful transfer mechanisms as required

Children's Privacy

Our service is not intended for users under 18 years old. We do not knowingly collect personal information from children under 18. If we become aware of such data collection, we will take steps to delete it promptly.

Data Retention

We retain your information for different periods based on data type:

• Session Data: Cleared when you disconnect wallet or close browser
• Transaction Logs: Kept for 2 years for audit and support purposes
• Support Communications: Retained for 3 years or until resolved
• Marketing Data: Until you unsubscribe or request deletion

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. We will:

• Post the updated policy on our website
• Update the "Last updated" date at the top
• Notify users of material changes via email or platform notice
• Provide 30 days advance notice for significant changes

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: Contact Form
• Response Time: We respond to privacy inquiries within 30 days

Compliance

This Privacy Policy is designed to comply with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable privacy laws and regulations